FAQ

Information for Renting A New Home

Q: DOES YOUR OFFICE HAVE AN AFTER-HOURS DROP BOX?

Yes, we do, If you need to drop off rent or any other paperwork you'll need to drop it off at our office front door.

Q: HOW LONG DOES THE APPLICATION PROCESS TAKE?

This takes up to five business days.

Q: WHAT INFORMATION IS NEEDED TO FILL OUT AN APPLICATION?

All adults aged 18 and over must present photo identification, social security card, and proof of income and complete an application. The income requirement is based on net income. This value must be 2 1/2 times the monthly rent.

Q: IS THERE AN APPLICATION FEE AND IS IT REFUNDABLE?

Yes, there is a $100 application fee. No, it is not refundable. This is for us to run the reports needed to complete your application process.

Q: IS A PERSONAL CHECK ACCEPTABLE FOR FIRST MONTH'S RENT AND SECURITY DEPOSIT?

No. We do not accept personal checks only money orders or cashier checks.

Q: WHEN I MOVE OUT, WHAT DO I NEED TO DO TO RECEIVE MY FULL SECURITY DEPOSIT BACK?

We advise that you remove all personal belongings and clean the house thoroughly including floors, walls, trim, windows, bathrooms, counters, cabinets, and appliances. All carpets should be shampooed. We have 45 days to return your security deposit, once we received the keys.

Q: CAN I HOLD THE PROPERTY OFF THE MARKET WHILE MY APPLICATION IS BEING APPROVED?

Yes. You can place a $100 hold fee towards the property. In the event the application for residency is not approved the holding deposit will be returned to the applicant. If, however, the applicant is approved, agrees to a move-in date, and the property is removed from the market, and the applicant then fails to sign the rental agreement, fails to provide the additional funds required for occupancy, or does not take occupancy on the agreed upon scheduled move-in date, the holding deposit will be forfeited. The holding deposit shall be applied toward the security deposit or rent when the rental agreement is signed.